Submit Help Desk Ticket

To submit an ITS Help Desk ticket, send an email to, provide a brief description of your issue or request

To check on the status of an existing ticket 

solarwinds service desk logo
To access the Solarwinds ticket system:

  1. Open a web browser and enter
  2. Click the g+ icon Google + icon
  3. Login using your Holy Cross Gmail account username and passphrase

O'Kane 072
Phone:  508.793.3548; Fax: 508.793.2711
Monday - Friday; 8:00 a.m. - 5:00 p.m.


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