To submit an ITS Help Desk ticket, send an email to firstname.lastname@example.org, provide a brief description of your issue or request
To check on the status of an existing ticket
To access the Solarwinds ticket system:
- Open a web browser and enter https://holycross.samanage.com/login
- Click the g+ icon
- Login using your Holy Cross Gmail account username and passphrase
Phone: 508.793.3548; Fax: 508.793.2711
Monday - Friday; 8:00 a.m. - 5:00 p.m.