Clearing Browser Cache

Each time you visit a website, the browser caches pages to your device. This is done so that the next time you visit that page, it is faster loading.

Note: For all browsers, time range should be All Time or everything. Also, once it clears the cache, close your browser to complete the process. 


  • Firefox 24 and newer - Crtl+Shift+Del | Select CACHE only | "Time Range to Clear" drop down box, select Everything
  • Firefox - Tools | Clear Recent History or Crtl+Shift+Del | Click the Details button, make sure Cache is checked. "Time Range to Clear" drop down box, select Everything
  • IE 9, IE 10 and IE11 (including Edge) | press the Ctrl+Shift+Delete keys to open the Delete Browsing History window. Remove check box from Preserve Favorites website data.  Check boxes:  Temporary Internet Files and website files, Cookies and website data, Tracking Protection, ActiveX Filtering and Do Not Track. | Click the delete button when finished.  Press F12 from they keyboard, when the Developers box opens, press CTRL R (this clears the developers cache)  NOTE: be sure to select "all time" for the time range. 
  • Safari MAC/OSX - Settings | Safari | Advanced | Website Data, then tap Remove All Website Data
  • Chrome - Mac/OSX - Open Chrome browser | Press Command + Shift + Delete on Mac OS X on your keyboard be sure to select All time under the Time range.
  • Chrome - Windows - Open Chrome browser | Press CTRL + Shift + Delete in Windows | besure to choose "All Time" for a time range. 

Mobile Devices

  • Android Devices - Chrome - Open Chrome | select the three dots in the upper right corner | Settings | Privacy | Clear browsing data | select Cached images and files | Clear Data
  • Android Devices - Firefox - Open Chrome | select the three dots in the upper right corner | Settings | Clea private data | select Cache (may need to deselect other options listed) | Select Clear Data
  • iOS Devices - ChromeOpen Chrome | at the bottom right, tap More Settings | Tap Privacy Clear Browsing Data | Check Cookies, Site Data. Uncheck the other items | Tap Clear Browsing Data 
  • iOS Devices - Firefox - Open Firefox | Tap the menu button at the bottom of the screen | Tap Settings in the menu panel | Tap Clear Private Data | Tap Clear Private Data | only select Cache (may need to deselect others listed | Tap Clear Private Data
  • iOS Devices - Safari - Open Settings | Tap Safari | Tap Clear History and Website Data

Flush DNS Cache

Windows computers

  1. Click Start button, type Command in the search box
  2. In the black box that opens, type:  ipconfig /flushdns and press return
  3. Type exit to close the black box