You are here

Coronavirus 2019 (COVID-19) - Benefit Contact Information and Resources

We know you probably have many questions about your benefits during the COVID-19 pandemic and we have tried to gather some quick information that we hope you find helpful.

Of course, the best source for benefits information is likely the benefits vendor itself, and below is a lists of our vendors and how to reach them: 

VENDOR

WEBSITE

PHONE NUMBER

FALLON

COVID-19 information: https://www.fchp.org/coronavirus.aspx General information: http://www.fchp.org

COVID-19 Info:
1-877-835-8440
Customer Service:
800-868-5200

TELEDOC
(Telehealth through Fallon)

Telehealth info: https://www.fchp.org/en/members/doctors- facilities/teladoc.aspx

Call Teledoc:
1-800-835-2362
(must create an account to call)

HARVARD PILGRIM

COVID-19 information: http://www.harvardpilgrim.org/coronavirus General information: http://www.harvardpilgrim.org

 

Customer Service:
888-333-4742

DOCTOR ON DEMAND
(Telehealth through Harvard Pilgrim)

COVID-19 information/free assessment: https://www.doctorondemand.com/coronavi rus Telehealth info: https://www.doctorondemand.com/

 

No number to call, must register online

KGA- EMPLOYEE ASSISTANCE PROGRAM (EAP)

COVID-19 information: http://my.kgalifeservices.com/categories/kga-covid-19- response?org_code=holycross
General information:
https://kgreer.com
Username (Company Code): holycross

 

Available 24/7

 

FIDELTIY

Market information: https://www.fidelity.com/viewpoints/market-and-economic- insights/uncertain-times

 https://www.fidelity.com/viewpoints/investigating-ideas/six-tips
General information:
https://www.netbenefits.com/holycross

 

Customer Service:
800-343-0860

 

TIAA

Market information:
TIAA: Market Volatility General information:
https://www.netbenefits.com/holycross

 

Customer Service:
800-842-2252

 

Updated March 27, 2020