Faculty & Staff

Everything — from HR Self-Service to Help Desk — in one spot. Welcome to Ignite.

Ignite, Holy Cross’ new Intranet, is the one-stop-shop for news, events and key campus apps like Chrome River and Kronos. From email and ITS to HR and MarComm, Ignite organizes every app, website, contact information and more within a single environment.

Access key resources, tools and information on Ignite.

Access Ignite on Mobile

What You Will Need:

  • Your Holy Cross email and password
  • For Apple devices, you will need your Apple ID username and password unless Face ID is set up

Steps:

  1. Open your camera app.
  2. Scan the QR code provided.

Ignite QR code

3. Sign into your Holy Cross email.

You are now in Ignite via your browser, but the app is not yet downloaded.

  1. Scroll to the bottom of the page and click the black button that says, “Download the app on your mobile.”
  2. Select “Send to my email.”
  3. Close the browser and open your Gmail.
  4. Find the email from Ignite with the subject “Your download link for the Ignite mobile app.”
  5. In the email, click the black button that says, “Download the app on your mobile.”

This will redirect you to the App Store. 

  1. Sign in using your Apple ID or Face ID (if set up).
  2. After authentication, the Ignite app will appear on your home screen.
  3. Open the Ignite app and log in with your Holy Cross credentials.

You have successfully downloaded the app!

  1. Open Google Play
  2. Search Ignite Holy Cross and download the app
  3. Open the Ignite app and log in with your Holy Cross credentials.

You have successfully downloaded the app!

Ignite is able to translate page content into several different languages. Follow the instructions below to choose your preferred language.

Mobile:

  1. Open the app and tap your profile photo in the top left corner.
  2. Select "View Profile."
  3. Tap the person icon in the top right corner.
  4. Select "Languages."
  5. Choose your preferred language.
  6. Once on the page, you may need to select "Translate" to have the entire page translate into your preferred language.

Desktop:

  1. Open Ignite in your browser and click your profile photo in the top left corner.
  2. Select "Profile and Settings."
  3. Click the purple button "Edit Profile and Settings" in the middle of the page.
  4. Scroll down to the "Language" section.
  5. Choose your preferred language.
  6. Once on the page, you may need to select "Translate" to have the entire page translate into your preferred language.

Please note that language on files including documents, PDFs, and images will not be translated. Only content directly on Ignite will be translated. 

Contact the HelpDesk by emailing helpdesk-request@holycross.edu, calling 508-793-3548, or by visiting O’Kane B72. The HelpDesk is available from 8:00 am to 5:00 pm Monday through Friday. 

Join the Holy Cross Community

We aim to attract, support and retain a best-in-class workforce. Browse available staff and faculty listings, benefits and more.

Visit Human Resources