Services Offered

The services offered by the College have been designed to meet a broad range of needs and are based on the nature of an individual's specific diagnosis and functional limitations. Based on the professional documentation, an interactive process with the student, and an individualized assessment, accommodations are available when reasonable an applicable. The Office of Student Accessibility Services determines reasonable accommodations and has the right to implement effective alternatives to suggested accommodations.

The Office of Student Accessibility Services will provide referral information about assessment, rehabilitation, and other support services in the local area when possible. It is the responsibility of the student to make financial and transportation arrangements when using any service not affiliated with the College.

If documentation submitted is not current, students may need to be re-evaluated. Thanks to a generous donation made by a Holy Cross alumnus and his family, limited funds can be made available to students with demonstrated need.

Once appropriate documentation is received, please allow at least 2 weeks for the review process and determination which involves review of the documentation, along with an interactive process consisting of conversations with the requesting student, and often interactions with the treatment providers or evaluators who have written the uploaded documentation.  

Helpful Resources for Parents

Accessible College Blog

Open Letter to Parents from a Parent of a Student with a Disability Entering College (PDF)

Students with Disabilities Preparing for Post-Secondary Education (US Department of Education)

Study and Planning Tools and Advice for College Students (LD Advisory)

Frequently Asked Questions

Q: Is my documentation sufficient?

A: Please refer to our documentation guidelines to ensure your current documentation meets the criteria. School plans, such as IEPs or 504 plans, are not considered sufficient documentation.


Q: Why do I need updated documentation when my condition is not curable?

A: Many evaluations are performed on a child scale (if the student is under 16) and are more relative to the K-12 setting. Updated documentation helps determine reasonable accommodations at the college level and keeps students eligible for accommodations on tests, such as the GRE, MCAT, etc, and grad school if applicable. 


Q: What kinds of accommodations do you offer?

A: We provide reasonable accommodation on a case-by-case basis. Accommodations include the academic setting, housing, dining, and transportation. 


Q: Can a parent/guardian make the request for a student?

A: The student is responsible for self-disclosing their disability and making the request for accommodations. Once the student has their Holy Cross ID, Holy Cross email, and appropriate documentation, they can initiate their request in our secure Accommodate Portal.


Q: What can I do to help prepare my student for college?

A: Ensure they are familiar with their condition and their accommodation needs. Encourage self-advocacy and seeking help when needed. Familiarize yourself with resources.


Q: When will I know if I have been approved?

A: We will begin the intakes for the incoming class after our graduation (early June). The process can take at least two weeks and will include a meeting with the student and one of our staff members.