Request Accommodations

The Process

Based on the professional documentation, an interactive process with the student, and an individualized assessment, accommodations are available when reasonable and applicable. The Office of Student Accessibility Services determines reasonable accommodations and has the right to implement effective alternatives to suggested accommodations.

The Office of Student Accessibility Services will provide referral information about assessment, rehabilitation, and other support services in the local area when possible. It is the responsibility of the student to make financial and transportation arrangements when using any service not affiliated with the College.

If documentation submitted is not current, students may need to be re-evaluated. Thanks to a generous donation made by a Holy Cross alumnus and his family, limited funds can be made available to students with demonstrated need.

Accommodate Portal and Timeline

All students,  please login to the Accommodate portal with your Holy Cross credentials.  

Once appropriate documentation is received, please allow at least 2 weeks for the review process and determination which involves review of the documentation, along with an interactive process consisting of conversations with the requesting student, and often interactions with the treatment providers or evaluators who have written the uploaded documentation. 

Note: The Health Services portal is separate from the Office of Accessibility Services and records are not shared between the two offices.

Documentation Guidelines

Students who are seeking services from the College of the Holy Cross are required to submit documentation to verify eligibility. For more details on these guidelines visit  the Documentation Guidelines page.

Appeal Procedure

A student may appeal the decision of the Office of Student Accessibility Services within ten (10) days of the decision.  Appeals must be in writing and state the reasons for the appeal and the desired resolution. The appeal will be considered within 30 days of the request.

Appeals are directed to the Appeals Officer, Charles Todd, Associate Vice President for Student Development and Dean of Students, at