Resources for Parents

Congratulations and welcome to the Holy Cross community! We know that you, along with your student, likely have many questions about the transition to college. We invite you to explore this site with your student. On this page, we’ve gathered some helpful information specifically for parents and guardians.

Parent Portal - STAR 

A portal for parents and other authorized users allows access to the student academic records system (STAR).

Your student will receive an email with instructions to set up their network account in late May, to the email used to apply to Holy Cross. That account must be set up to access STAR.

Students control who has access to the parent portal and what information they may view. Under FERPA (Family Education Rights and Privacy Act), a student’s account is private unless they grant access to it. A student can grant access to others by creating an authorized user account. If no authorized user is established, only the student will have access to their e-bill and grades. Students are encouraged to grant access to their parents/guardians.

The student can create up to five (5) authorized users who can be granted access to all or some of the following three areas:

  • Finances
  • Academics
  • Residence Life and Dining Services

To grant an authorized user (e.g., parent) access to STAR, please see page 4 of the STAR Manual (PDF).  

Once granted access by your student, you may access the Parent Portal.

Emergency Contact Information 

When students access STAR in mid-August, they will be asked to enter emergency contact information. Please assist your child to ensure that information is accurate.

The Office of Parent and Family Engagement

The Office of Parent and Family Engagement is a resource committed to fostering relationships with families as we work towards the shared goal of promoting student learning, well-being, holistic development and success. . We recognize that although students are the drivers to their Holy Cross education, family involvement is important on their journey through emerging adulthood. We seek to engage, educate and inform parents and families so they can offer effective coaching and support to their developing student(s).

The department will provide information and resources to families to aid you as you assist your student in navigating their College experience. We can serve as a primary contact for you, help to answer questions and direct you to appropriate resources and departments you and your students may need to access. Learn more or contact us at families@holycross.edu, 508-793-3344.

Parent and Family Landing Page

Beyond the information found on this website and the first-year guide, we hope the College’s Parents and Family Landing page is a useful tool for you throughout your students' time at Holy Cross and a centralized place for you to find information.

College Communications

Holy Cross publishes a periodic e-newsletter, Holy Cross Monthly, and parents also receive the full-color quarterly Holy Cross Magazine, as well as other news and information from the College and the Office of Parent and Family Engagement. In order to receive these communications and to ensure that our records are up-to-date, please complete the Family Information form.

Save the Date

Mark these special family events on your calendar:

Mass of the Holy Spirit - August 27, 2022
A College tradition, faculty, administration and staff welcome new students on Move-In Day with blessings, and parents and families wish them well as they begin their new journey.

Family Weekend - October 28-30, 2022
Parents, grandparents and other family members are invited to campus each fall to catch up with their student and explore Holy Cross. Additional information will be communicated to families in early fall and will be updated on the Family Weekend website.