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Parents

Congratulations and welcome to the Holy Cross community! We know that you, along with your student, likely have many questions about the transition to college. We invite you to explore this site with your student. On this page, we’ve gathered some helpful information specifically for parents and guardians.

Parent Portal - STAR 

A portal for parents and other authorized users allows access to the student academic records system (STAR).

Your student will receive an email with instructions to set up their network account in late May, to the email used to apply to Holy Cross. That account must be set up to access STAR.

Students control who has access to the parent portal and what information they may view. Under FERPA (Family Education Rights and Privacy Act), a student’s account is private unless he/she grants access to it. A student can grant access to others by creating an authorized user account. If no authorized user is established, only the student will have access to his/her e-bill and grades. Students are encouraged to grant access to their parents.

The student can create up to five (5) authorized users who can be granted access to all or some of the following three areas:

  • Finances
  • Academics
  • Residence Life and Dining Services

To grant an authorized user (e.g., parent) access to STAR, please see page 4 of the STAR Manual (PDF).  

Once granted access by your student, you may access the Parent Portal.

Emergency Contact Information 

When students access STAR in mid-August, they will be asked to enter emergency contact information. Please assist your child to ensure that information is accurate. 

Parent Shop

You can shop for items to send to your student while they are on campus through the Parent Portal

Regular Communications

Holy Cross publishes a periodic e-newsletter, Holy Cross Monthly, and parents also receive the full-color quarterly Holy Cross Magazine, as well as other news and information from the College. 

In order to receive these communications and to ensure that our records are up-to-date, please complete the Family Information form. 

Family Weekend

Mark your calendars: Family Weekend is Nov. 13-15, 2020. (Due to the impact of the COVID-19 pandemic, the dates and format of Family Weekend are subject to change.)