Job Description
Media Center Assistant is a WORK STUDY position. You will not make the first round of employment if you are not verified as Work Study qualified at the time of hire. Because there is a three-year learning tree associated with this position, the class of 2027 is given preference. Two references may be requested.
Interviews may be conducted in person or over Zoom
Students are part of the Audio Visual, Educational Technology, and Digital Media Services team. .Applicants are expected to have excellent customer service skills and will be trained to use Audacity, iMovie, and other applications supporting digital media creation. They will help lab visitors, troubleshoot fundamental lab issues, restock supplies and printers, and check media-related items in and out of a database with attention to detail.
Duties include the following: Equipment circulation and desk operations; answering telephone calls as well as patron general and direct questions. Responsible for the essential support of all equipment. Light cleaning duty, printer upkeep, general setup and regular checks of the lab are expected. Courier duties: up to 30 lbs. Other responsibilities include setting up audiovisual equipment in the classroom and assisting audio-visual services with night and weekend work. Workers will support our Media Suites and other duties as assigned.
Hours are determined at bi-annual meetings with the entire staff to ensure appropriate staffing and hours. These are traditionally held the day before semester classes begin.
Students will be expected to discuss and understand the following;
Customer service (former Kimball employees are welcome)
Be self-starters in problem-solving (there are night and weekend hours)
Technical know-how with computers and software (but will train) and enjoy challenges
Willing to discuss how they handled a "workplace conflict."
Work well under brief but intense stress and long periods of quiet.
Thrive in an inclusive culture
High levels of job ownership