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Submit Help Desk Ticket

To submit an ITS Help Desk ticket, send an email to helpdesk-request@holycross.edu, provide a brief description of your issue or request

To check on the status of an existing ticket 

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To access the Samanage ticket sytem:

  1. Open a web browser and enter https://holycross.samanage.com/login
  2. Click the g+ icon Google + icon
  3. Login using your Holy Cross gmail account username and passphrase

Fenwick Basement room B21
Phone:  508.793.3548; Fax: 508.793.2711
Monday - Friday; 8:00 a.m. - 5:00 p.m.