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ITS Help Desk

The Help Desk offers the College community a central line for questions and problem resolution. The Help Desk is here to answer student, faculty and staff questions on College supported software and network problems including PCs, Macs, printers, and network connections.

The Help Desk will provide the first line of assistance to you. If other Information Technology Services staff knowledge and resources are needed, your call will either be forwarded to the proper person or an ITS work order "ticket" will be submitted to the proper specialist.

samanage icon   
To access the Samanage ticket sytem:

  1. Open a web browser and enter https://holycross.samanage.com/login
  2. Click the g+ icon Google + icon
  3. Login using your Holy Cross gmail account username and passphrase

Information Technology Services - Help Desk

Location: Fenwick B21
Phone: 508-793-3548
Office Hours: 8:00 am to 5:00 pm - Monday through Friday
Submit a ticket: Helpdesk-Request@holycross.edu
 

 

 

Events

Thu
May 04
2-Step Verification For Google Information Session
10:00 AM
Henry M. Hogan Campus Center 410 - Computer Lab