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FAQs

If my son/daughter becomes ill when Health Services is closed, what should he/she do?

If the illness or injury is an emergency the student should call 508-793-2222. In cases of significant illness or acute injury, students should contact Public Safety at 508-793-2224. Public Safety will arrange for necessary transfer to a hospital emergency room. A physician is on call 24hrs/day, 7 days a week during the academic year for students with urgent needs. The physician can be accessed by calling 508-334-8830.

My son/daughter will be taking prescription medicine while at college, what is the best way to handle this?

Students are given information about local pharmacies and their hours. It is the responsibility of the student to have their prescriptions filled. Students should be encouraged to carry their health and prescription cards with them.

Must my son/daughter have a physical to enter Holy Cross?

Yes, no student can receive treatment in Health Services unless a physical exam is on file in Health Services. A physical is not required each year unless student is a varsity athlete.

What does the Health Services fee include?

An annual health participation fee covers the cost of on-campus health services. This fee includes Nurse Practitioner, Physician and RN visits at Health Services.  A number of commonly prescribed over the counter medications, dressing supplies, etc.are dispensed. In addition, Health Services sponsors various health education programs.

I am concerned about the medical status of my son/daughter; will you be able to provide me with information?

All health records of students age 18 and over are private and confidential. No medical information can be released to any party without the expressed written consent of the student. In the event of a life threatening illness, the attending physician will notify parents/legal guardian.

Do you have a Physical Therapy Department in Health Services?

No, Health Services will refer students to Physical Therapy Providers in the Worcester area.

How can my son/daughter travel to off campus referrals to a doctor’s office or a pharmacy if needed?

Health Services will provide the student with the information about how he/she can sign up to use the zip cars. Students may refer to http://college.holycross.edu/sga/ for more information on traveling in Worcester.  Cab services are provided by red cab @ 508-792-9999 or yellow cab @ 508-754-3211.

What health related items do you recommend my son/daughter take to Holy Cross?

Tylenol/Advil, Oral thermometer (non mercury),band-aids, first aid ointment, decongestant, cough medicine, calamine lotion, Medic Alert bracelet if serious illness and any maintenance medication prescribed for student (i.e. inhalers).