Contact Us and Staff

 Edwin Coolbaugh

Assistant Dean of Students/Director of Residence Life and Housing 
email: ecoolbau@holycross.edu
Office: Hogan 122
Phone: 508-793-2411

After receiving his B.S. in sports medicine and M.S. in human services from Keene State College, Dean Coolbaugh entered the residence life field full time. He has served as a Resident Assistant, Assistant Resident Director, Family Manager, Hall Director, Area Coordinator, and completed four years as an Assistant Dean of Students at the College of Saint Elizabeth, before coming to Holy Cross. Dean Coolbaugh is an avid chef, a fervent marine reef aquarium enthusiast, a student of architecture, and loves sailing.

Mark Wade

Associate Director of Residence Life
Email: Mwade@holycross.edu
Office: Hogan 122
Phone: 508-793-2411

Mark (he/him) is joining the Holy Cross after serving as a Residence Hall Director at Bowling Green State University. Mark has overseen professional and student staff training and development as well as worked closely with Fraternity and Sorority Life and the Office of Title IX. Mark received his Bachelor's of Science in Ornamental Horticulture from Delaware Valley University in Doylestown, PA and his Master's of Education in Student Affairs Counseling from Bridgewater State University. Outside of work, Mark can be found gardening on his family farm and spending time with his cat, Agnus.

Raquel Lynn Whidbee

Administrative Assistant
Email: rwhidbee@holycross.edu
Office: Hogan 122
Phone: 508-793-2411

Raquel (she/her) started at Holy Cross in February 2016 in Kimball Dining Hall as the on-call pasta person. In May 2016 she transitioned to an administrative floater and worked in various departments here at the College. In September 2017 she was hired full-time as the Admin. for Residence Life & Housing. She received a Bachelors of Science in Art and Interior Design from Atlantic Union College, a Seventh Day Adventist Liberal Arts School, in South Lancaster, MA. Raquel is an old soul. Her favorite time periods are from 1890-1940: The Gibson Girls of the 1890s, the Flappers of the 20s -30s and Pinups from the 40s. She loves black and white movies especially, Talking Precode, ones from 1929-1934. She enjoys all types of music but is drawn to anything Celtic. She likes to read, write, paint, draw and watch NFL/college football. 

Area Coordinators (ACs)

Luke DiCicco 

Area Coordinator 
Email: ldicicco@holycross.edu
Office: Hogan 122
Phone: 508-793-2411

Luke joined Holy Cross in April of 2022 after obtaining his Bachelor of Arts in Political Science and History from Assumption University. While at Assumption, Luke worked as a Resident Assistant for 3 years and was also involved in several other student leader positions at the institution. Luke is currently working on obtaining his masters degree in Higher Education Administration from Bridgewater State University and is excited to be a positive role model for students here at Holy Cross. When he is not working, Luke is either at the gym, spending time with friends, or watching movies/tv shows.

Clara Machado

Area Coordinator 
Email: cmachado@holycross.edu
Office: Hogan 122
Phone: 508-793-2411

Clara (she/her) joined the Holy Cross community in June 2022. Clara was born in Brazil and grew up in St. Petersburg Florida. She graduated from Clark University where she was involved in Residence Life as a Resident Advisor and Office Assistant for 3 years, and graduated with a Bachelor of Arts in Management. She is now pursuing her Masters in Management at Clark University. In her free time you can find Clara reading science fiction novels, going to baseball games, and listening to crime podcasts.

Jasey Richardson