Testing Center Location and Hours


  • Hogan 3rd floor, room 320.

When (Normal Hours; See Above for Winter Break Schedule)

  • Monday, Tuesday, Thursday, Friday: 9 a.m. - noon, 1 p.m. - 5 p.m. 
  • Wednesday: 10 a.m. - 1:30 p.m., 2:30 p.m. - 7 p.m.

Important: Do not come to be tested if you are experiencing symptoms consistent with COVID-19. Please contact Health Services if you are a student or your primary care provider if you are an employee. 

Test Kit Drop Boxes

Available in Fenwick Hall, the Public Safety entrance to The Jo, and the Luth Athletic Complex.

Testing Provider

 Triumvirate is an experienced firm which handles our on campus testing center. Test samples are processed by the Broad Institute of MIT and Harvard, the laboratory we have used since summer 2020. 

HC Clear

HC Clear is where faculty, staff and students will:

  1. Complete the daily symptom screenings;
  2. Schedule appointments at the testing center;
  3. Check real-time compliance with our protocols and;
  4. Review test results (you will also receive your results from the Broad, through their Care Evolve platform via email).

You will need to log in with their Holy Cross Google account, and should bookmark the website on your phone for easy access. It is mandatory for all employees to ensure that they are able to log into their Holy Cross email accounts. Please direct all questions regarding Holy Cross email access to the ITS help desk via email at helpdesk@holycross.edu or by phone (508) 793-3548. 

Kiosks on campus can also be used for accessing the HC Clear website for those who do not have smartphones.

Employee Testing Requirements

Based on an employee’s exposure to others on campus, employees will be required to test at different intervals, based on vaccination status, and contact with students.

  • Fully vaccinated employees must test at least once every week.
  • Non-fully vaccinated employees must test at least twice per week on non-consecutive days.
  • All employees must test twice during the week of Jan. 17

The College is conducting surveillance testing to mitigate outbreaks of COVID-19 on campus.  Employees MAY NOT come to campus to test if they are symptomatic and would like to be tested for COVID-19. Employees who have symptoms of COVID-19 MUST contact their supervisor to tell them that they will be out of work, and then contact Human Resources to discuss the return to work process. 

If you are ill DO NOT REPORT TO WORK. 

Student Testing Requirements

All Holy Cross students must test twice weekly, on non-consecutive days. Please note that the testing center is not open for student testing on Fridays.

If extraordinary circumstances arise and the student believes they will not be able to satisfy the on-campus COVID testing requirement for a specific timeframe, the student must notify the COVID response team in advance by filling out this form.

Anyone who is symptomatic may not go to the testing center. Students can participate in walk in rapid testing in the Health Services Respiratory Clinic (behind Loyola) Monday through Friday, 9 am to 10 am or 1 pm to 2 pm. Students that require an appointment must call Health Services or use the Patient Portal to schedule an appointment.

General Questions

What is the goal of routine testing?

Many individuals infected with the virus that causes COVID-19 do not show any symptoms but can still spread it to others.  The goal of routine surveillance testing is to identify those individuals who are either asymptomatic or pre-symptomatic and isolate them to prevent spread of the virus to others. Once we identify someone with a positive test, these individuals are isolated on or away from campus in order to mitigate further spread of infection in the Holy Cross community. 

What kind of test are we using?  

We are using a PCR test, which uses a nasal swab to look for evidence of an active viral infection. Employee tests are individual PCR tests. Student testing is done in “pools” of PCR tests. 

In pooled testing, a number of student samples are placed in a single testing vial. That vial is tested, and in the event that the virus is detected in the vial, we will call students back for “reflex” testing. Reflex testing involves receiving both a rapid test, and an individual test to determine which person in the pool has COVID-19

How accurate is the test?  

PCR is currently the most sensitive and specific generally accepted test available for COVID. False positive and false negative tests can occur, but are believed to occur at a low frequency.

May I get tested if I think I’ve been exposed to COVID-19?

Please refer to the Quarantine guidelines to determine if and when you need a test after a COVID-19 exposure.

May I get tested if I am feeling sick?  

If you have symptoms you should NOT come to the testing site. Students can utilize rapid testing walk in hours in Health Services Respiratory Clinic behind Loyola, Monday through Friday 9 to 10 a.m. or 1to 2 p.m.. Students that would like to be seen by a provider must make an appointment, by calling Health Services or using your Patient Portal to schedule. Employees should contact their health care provider, and they will determine whether or not you should get tested.

Who gets my results?  

You will get results through HC Clear. Health Services and the Massachusetts Department of Public Health also receive your results.

For Students

What happens if I have a positive test?  

Please refer to the Isolation guidelines for information on what will happen if you have a positive test result.

What happens if I have a negative test?  

You will receive test results through HC Clear. If your results are negative you will see a green check mark and a message that you are clear to access campus.

For Administrators, Faculty and Staff

How often do I have to test?  

Faculty and staff testing frequency is based on the amount of time you will be on campus and the level of exposure you will have to others while you are on campus. You should have received an email from Human Resources letting you know your testing requirement. If you have not received this email please contact your supervisor.

How do I sign up for a test?  

Please use HC Clear to make testing appointments. Sign in with your Holy Cross Google account.

What happens if I have a positive test?  

If you receive a positive test, you will be required to isolate off campus through your contagion period. In the event of a positive test, please contact your health care provider and let them know about your test result. You and your health care provider should discuss the appropriate period of isolation and any other steps you should take.   

When can I return to work?  

When an employee who has been diagnosed with, or exposed to, COVID-19 seeks to return to work, they should communicate as far in advance as possible with Human Resources about a return-to-work plan. As a general practice, Human Resources will require such employees to obtain return-to-work certifications or other appropriate documentation from their medical provider indicating that they are fully recovered and do not pose a risk of further transmission. If this proves impracticable or impossible, Human Resources may determine, based on available evidence and information, whether and when it is safe for the employee to return to work. Recovering employees may, in the College’s discretion, be permitted to return to work remotely, where remote working is an option, before they are permitted to return to campus, and additional documentation may be required before an employee can return to campus in these circumstances.

What happens if I have a negative test?  

You will receive test results through HC Clear. If your results are negative you will see a green check mark and a message that you are clear to access campus.

May I get tested if I think I’ve been exposed to COVID-19?

If you believe that you’ve been exposed to COVID-19, you may not come to campus. Please contact your health care provider and follow their directions. If you receive a positive test from your provider, please contact the IQ Coordinators at iqcoordinator@holycross.edu.