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Positive Cases on Campus

Frequently Asked Questions

What happens when there is a positive case on campus?

The College will receive notification about a positive test through One Medical. Anyone who receives a positive case must isolate for the designated isolation period, which will be ten days at a minimum and may be more depending upon their signs and symptoms.

If the student lives on campus:  

The College will reach out to the student, notify the student about their status, and discuss options for their mandatory isolation. If the student chooses to isolate on campus, they will be moved into Loyola Hall for their isolation period. The College will provide meals to these students and provide daily medical and well-being check-ins. The student will not be permitted to leave until they are cleared by Health Services. Upon notice of a positive case, the College will also begin its Contact Tracing protocol. For more information on that process, please see this page.

If the student lives off campus: 

[Note: Students who have been approved to access campus are required to test twice per week at the Hogan testing site.] 

If the test was administered at the College, the College will receive notification about the test result from the Broad Institute. When the College receives notice about a positive test result, it will reach out to the student, notify the student about their status, and discuss options for their mandatory isolation. During the student’s isolation, the College will perform daily medical check-ins with the student. Upon notice of a positive case, the College will also begin its Contact Tracing protocol. For more information on that process, please see this page.

If the student receives a positive test from another testing site, they will receive notice of the positive test through that testing site. That testing site will notify the Department of Public Health, who will reach out to the student and discuss how best to isolate. The Department of Public Health will also initiate its contact tracing protocol. All students are required to notify Health Services regarding any positive tests.  

For employees: 

If the employee has been tested through the on-campus testing program, the College will receive notification about the test result from the Broad Institute. When the College receives notice, it will reach out to the employee, notify the employee regarding their positive status, and inform them of the need for  isolation.  The College will also begin its Contact Tracing Protocol. 

If the employee receives a positive test from another testing site, they will receive notice of the positive test through that testing site. That testing site will notify the Department of Public Health, who will reach out to the employee and discuss how best to isolate. The Department of Public Health will also initiate its contact tracing protocol. Employees are required to notify Human Resources regarding any positive tests. 

How will we know if there is a positive case on campus?

The College will maintain a dashboard showing the number of positive tests obtained through the campus testing protocol. Tests administered at other testing sites, or prior to the campus testing protocol began will not be included on the dashboard. The dashboard will be available on the COVID website.

Will you tell us who has the positive case?

Holy Cross will not share any individual’s confidential medical information without the explicit permission of that individual, except to those individuals who have a strict need to know (e.g., Contact Tracers.) We understand that there may be a desire to understand the names of these individuals to be able to evaluate whether you may have had potential exposure. Contact Tracers will work  to try to identify possible exposures and quickly communicate with those people. 

Will you notify me if I have been identified as a Close Contact of this person?

Yes. 

Will you notify others that I have been identified as a Close Contact?

We will only share this information with those who have a strict need-to-know, including certain  members of the COVID Response Team.  

What steps will you take to clean in the infected area?

Cleaning protocols are in place to ensure identified areas are adequately cleaned and disinfected.