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Frequently Asked Questions

Do I need to self-isolate or quarantine? 

If you may have been exposed and are wondering about the need to self-isolate or quarantine, please follow this protocol, courtesy of Harvard University Health Services, and follow the instructions for Students or Employees at the bottom of this webpage.  

Will Holy Cross share the identity of those who are believed or confirmed to have COVID-19?

Holy Cross will never discuss a person's confidential medical information without the explicit permission of that individual. We understand that there may be a desire within the community to know the names of these individuals, so you can assess whether you had any potential exposure. We are continuing to see transmission in all areas of the country. The best way to protect yourself is by following the guidelines offered by the CDC and other public health experts. 

What’s happening with classes?
After 5:00 p.m. Friday, March 13, we will not be holding in-person classes.  All class meetings will transition to a distance learning format for the remainder of the semester.  Faculty will use the week of March 16 to adjust their syllabi and determine how to best adjust their courses to a distance learning format.

We will shift to distance learning for all classes beginning Monday, March 23. We will continue classes in this format for the remainder of the semester. Between now and March 23, students should regularly check their Holy Cross email and the MOODLE site for their courses to look for messages from their faculty regarding assignments and modifications to their classes. The ITS help desk is prepared to assist faculty and students with technical questions and needs.

Will the College reimburse my room and board?
We understand this is an important and pressing question. We will be announcing the College’s approach to partial reimbursement of certain fees and housing expenses by March 31st.

Are there services still available for students?
We are committed to maintaining advising and support services for students. A list of academic and support services available to students remotely, along with adjusted services for students who remain on campus, can be found here.

What about students who need financial help?
During such a challenging time, it's been encouraging to see so many alumni, parents, and others in the Holy Cross community reach out to ask how they can help. This spirit of generosity reflects the very best about who we are and who we choose to be in response to the challenges we face together. To organize this outpouring of support, we have created the Holy Cross Emergency Relief Fund to assist with students’ moving, travel, technology and emergency financial aid expenses. 

How can I help students who need it?
In true Holy Cross spirit, many of you have reached out to see how you can help. We will send follow up emails to our alumni in the coming days/weeks with ways you can assist our students during this unprecedented time.

Is my event canceled?
All on-campus events are canceled as of Thursday, March 12, for the remainder of the semester. 

What about athletics?
The Patriot League Council of Presidents has made the difficult and challenging decision to cancel all spring athletics practices and competitions through the remainder of the academic year. The decision is effective March 16. 

What resources for academic support are available for students with regard to distance learning?

While we have transitioned to distance learning, all students will have access to all academic support services on campus including Academic Services and Learning Resources and the Writer's Workshop through the Center for Writing. See ASLR's Academic Support Continuity page to schedule an appointment with a staff member to discuss helpful study strategies. Students will also have access to peer tutoring through the STEM+E Workshop, PAL for Chem 181 and 221 and Group Tutoring for SOCL 226.

Additionally, students will be able to meet with professional tutors or peer consultants in the Writer’s Workshop for sessions that include video, chat, and a collaborative editing board. See for more details.  

How can I access materials from the libraries?

The Library will be reducing its in-person operations to help extend social distancing efforts. Effective Thursday, March 19, only the foyer and circulation desk of Dinand Library will be open, 8:30 a.m. to 4:30 p.m., Monday through Friday. The rest of the building will be restricted to library staff only.  You may request items from the collection, including the music and science libraries, via our Document Delivery and Retrieval service. The Library has created a special guide for Spring 2020 that details how students may request assistance from a Holy Cross librarian

What about Mass and other Chapel services?
As of March 14th, all services in the College chapels are suspended.  There will be no Sunday or daily Masses celebrated, though the chapel will remain open for personal prayer. Please do not congregate in large groups in any sacred spaces.

Will Study Abroad programs continue?

On March 11, the U.S. State Department issued a Level 3 Global Travel Advisory. Because of this advisory, the College is asking all students to leave their study abroad locations and return to the U.S. as soon as possible, and no later than Friday, March 20.

What about Commencement for the Class of 2020?

Holy Cross is committed to having a graduation ceremony for the class of 2020. We are unable to provide specific dates or details at the moment, but we plan to have a ceremony because our students, their families and our faculty and staff deserve to celebrate together the achievements of the last four years. 

Is the College holding reunion activities this year?

We are postponing our two reunion weekends in late May and early June. However, we are committed to celebrating these milestone anniversaries. Our team has been in touch with reunion chairs and we will continue to gather ideas about how to celebrate when this public health crisis passes. We welcome your suggestions and invite you to submit them online.

Can I come to campus?
Unless they have been approved to be on campus, students may not be on campus at this time.

Faculty will have access to office, studio and lab spaces as needed to conduct their courses or continue their research. Staff members will also have access to their offices as necessary. Employees who are responsible for life and safety will continue to come to work on campus. Most facilities, including dining, the library, and health and wellness facilities will remain open, only for those who have been given permission to remain on campus, although operating hours may change. 

I have another question not addressed on this page.
Holy Cross Health Services is available for medical questions or concerns at 508-793-2276, or by emailing Contact HR for any employment questions or visit this website. Please send any additional questions to We will get back to you as quickly as we can.