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Student Voicemail

Getting Started

Activation:

Initialization of your mailbox is required before any messages can be received.   Because student telephones are programmed to be answered by voice mail if there is no answer, it is important to initialize your mailbox as soon as possible.  Please note your voice mail is a shared service with your roommates. Please initialize the service jointly.

Initialization for Resident Students:

    1. Call the voice mail system by dialing 3500 from your telephone line. 
    2. Listen to the introductory instructions.
    3. Enter your temporary password (provided by Telecommunications) (1111111). 
    4. Enter a new password, 6 to 15 digits in length.
    5. Record your name & your roommates.

Accessing voice mail from your campus extension:

Dial 3500, hear your name, enter your password, press #.  Continue with the prompts for the feature desired.

Accessing voice mail from someone else’s extension:

Dial 3500, hear their name, press *, enter your mailbox number, enter your password, press #.  Continue with the prompts for the feature desired.

Accessing voice mail from outside the campus:

Dial (508) 793-3500, hear the “system greeting”, press #.  Enter your mailbox number, enter your password and press #.  Continue with the prompts for the feature desired.

To retrieve messages:

Dial 3500, hear your name, enter your password + #. To listen, press 11.  After hearing each message, you can save or delete.  To save, press 9.  To delete, press 7.  When done, press * to exit the system.

To send messages:

Dial 3500, enter your password + #.  To send a message, press 2.  Record message, when done press #.  To replay, press 1, or enter the extension of the destination.   Press # to send the message.

To change your greeting:

Dial 3500, enter your password + #.   Press 4 for personal options, press 3 for greetings.  To change your personal greeting press 1.  To record a new personal greeting, press 2.

Create extended absence greeting:

Dial 3500, enter your password + #.  Press 4 for personal options, press 3 for greetings.  Press 2 to record an extended absence greeting.

To change your password:

Dial 3500, enter your password + #.  Press 4 for personal options, press 2 for administrative options, press 1 to change password.   Enter new password + #.  If correct, press ** to exit.

Transfer a caller to voice mail:

Press transfer key or link button, dial 3500, press **, then dial the mailbox number for the calling party to leave a message, immediately press transfer key or hang up and the caller will hear the greeting of the mailbox dialed.

Logging out of the system:

Press the * key until the system says “goodbye”