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Academic Services and Learning Resources

The mission of Academic Services and Learning Resources is to help each Holy Cross student take the next step toward academic success. Whether you’re a first-year student looking for a tutoring workshop, a sophomore Honors student looking for advice on choosing a major, a junior athlete seeking to improve time management skills to become a stronger leader, or a senior trying to balance your current courses with planning for life after Holy Cross, the office should have something for you.

It can be a challenge to adjust to the rigors of a college curriculum and everyone can use a little help. Established in 1997, Academic Services helps Holy Cross students make the most of the academic opportunities at the College, within the Higher Education Consortium of Central Massachusetts (HECCMA)  and beyond.

Through workshops and individual appointments, the office can help students:

  • improve time management, reading, and study strategies by engaging an individual’s strongest learning styles
  • clarify academic interests in order to select or change a major
  • augment a major with a minor, concentration, academic internship, study abroad, or other special academic programs
  • connect with other academic resources, including drop-in tutoring


Academic Services and Learning Resources Staff
Christina Bi Chen, Director
Tina facilitates the work of the Faculty Mentors , leads workshops to help students discern their majors, and assists students with organizational and study strategies.
Jennifer Malloy, Associate Director
Passport Director 

Jennifer focuses on the successful transition of students in their first year. She meet individually with students to address their academic needs and directs Passport, an academic bridge program.  
Justine Fisher, Assistant Director
Tutoring and Academic Support
Justine assists students with time management and study strategies, and connects students with tutoring services across campus. She also directs the Peer Assisted Learning (PAL) program.
Stephanie Outerson, Administrative Assistant
Individual appointments should be made with Stephanie in person or by phone
at 508-793-2713. Appointments cannot be made over email. 


The office is located in Dinand Library 204 and is open Monday to Friday, 8:30 a.m. to noon
and 1 to 4:30 p.m. Please contact the Office of Disability Services to discuss individual accommodations under the Americans with Disabilities Act.