See Also
Crusader OneCard
The Crusader OneCard is your Holy Cross ID. It looks like an ordinary ID, but it's much more than that! Your OneCard allows you to access your residence hall, your meal plan, and your Crusader Express account. And the OneCard is your library card. It is also your official Holy Cross identification and it should be carried with you whenever you are on campus.
On the front of your OneCard are your name and photo, your Holy Cross student number and the card number. On the back of your OneCard are a magnetic stripe and an emergency number. The stripe allows access to your residence hall, your meal plan and your Crusader Express account.
OneCard Frequently Asked Questions
- How does the OneCard work?
- Where can I use my Crusader Express account?
- What if my OneCard is lost or damaged?
- What if the copy, laundry or vending machines aren't working properly?
- Does the money on my OneCard expire?
- Crusader Express information
How does the OneCard work?
The Crusader Express/Access Stripe: In addition to serving as access to your residence hall, the Crusader Express/Access Stripe works like a debit card - you can deposit money in your Crusader Express account and use it to buy books, snacks or necessities. As you use your Crusader Express account, the amount decreases automatically. See the separate page for instructions on using the Crusader Express account.
Where can I use my Crusader Express account?
You can use your Crusader Express account to make purchases in the Bookstore, the Lobby Shop, Crossroads, Cool Beans, the Kimball Food Court (2nd floor level), Kimball Main Dining Room, Hogan Copy Center, Library copiers, 60 vending machines, 140 laundry machines and for Domino's Pizza delivery service.
What if my OneCard is lost or damaged?
If you lose your OneCard, or if it is damaged and does not work, go to the Public Safety Office (O'Kane 5) to have it replaced. There is a fee for a lost or damaged card. If your card malfunctions, it will be replaced free of charge.
If you lose your card, report it to Public Safety right away to protect your Crusader Express account and access privileges. Public Safety can replace the card 24 hours a day, so that no one can use your lost card.
You can avoid damaging your card by taking a few simple precautions: don't punch a hole in your card or use it for a key chain. Don't bend, fold, or wash your card. Don't leave your card on the radiator or in direct sunlight and keep it away from magnetic fields, (like ATM cards, credit cards or magnetic science projects).
If your Crusader Express stripe malfunctions (or if you can't use your meal plan), go to the Crusader Express Office in Kimball Hall, Room 129 or call 508.793.3301. If you can't get into your residence hall with your OneCard, call Public Safety right away 508.793.2224 or go to O'Kane 5.
What if the copy, laundry or vending machines aren't working properly?
All of the machines that accept your Crusader OneCard are new. In the rare circumstance that one of them malfunctions, please report the problem right away. If you have a problem in the library with a photocopier, inform the library staff. If you encounter a problem with the vending machine, washing machine, or dryer please contact someone in the Hogan Campus Center Office in Room 503 or phone 508.793.2564.
As a last resort, the vending machines, photocopiers, washers and dryers also take cash.
Does the money on my OneCard expire?
Your Crusader Express account stays active until you graduate. Upon your graduation, any Crusader Express balance can be refunded minus a $5 processing fee. No refund check will be written for less than $10.