Contact Information
| Location: | Fenwick Hall, Lower Level, Room 021 |
| Hours: | 8:00 AM - 5:00 PM Monday through Friday |
| Email: | helpdesk@holycross.edu |
| Phone: | 508-793-3548 |
| Fax: | 508-793-2711 |
Web Services
GroupWise Email
To access your Holy Cross e-mail you need a GroupWise password. If you are able to access your e-mail while on-campus without putting in a password you do not have one and must create one. This password can only be created while on-campus. To create a password open GroupWise and go to Tools | Options | Security.
To check your e-mail while off campus, browse to the Holy Cross home page (http://www.holycross.edu) and click the Web Services Link. Once on the Web Services page (also available at http://www.holycross.edu/about/webserv.htm) click the HC Email – GroupWise link. You will be asked for your username (which would be, for example, ksmith but not ksmith.C12000.hc - just ksmith) and the GroupWise password you created before you left.
Course Management System
To access the Holy Cross Course Management System you will need to know your Novell username and Novell password. You can access the Course Management System by browsing to the Holy Cross home page (http://www.holycross.edu) and choosing Course Mgmt System from the quick links. The Course Management System is also available at http://cms.holycross.edu.
Student Web Services
To access the Student Web Services (which includes on-line course guide and bills as well as other services), you will need to use your Novell username and Novell password. To access Student Web Services, browse to the Holy Cross home page (http://www.holycross.edu) and click the Student Services Link. Once on the Web Services page (also available at http://www.holycross.edu/about/webserv.htm) click the Student Services link.
STAR Services
To access the STAR Services (which includes on-line course guide and bills as well as other services), you will need to use your STAR username and STAR password. Links are available by browsing to the Holy Cross home page (http://www.holycross.edu) and clicking the Web Services Link. Once on the Web Services page (also available at http://www.holycross.edu/about/webserv.htm) click the STAR link for Off-Campus Students.