Crusader
OneCard
The
Crusader OneCard is your Holy Cross ID. It looks
like an ordinary ID, but it's much more than
that! Your OneCard allows you to access your
residence hall, your meal plan, and your Crusader
Express account. And the OneCard is your library
card. It is also your official Holy Cross identification
and it should be carried with you whenever you
are on campus.
On
the front of your OneCard are your name and
photo, an assigned Holy Cross number and the
card number. On the back of your OneCard are
a magnetic stripe and a toll-free number. The
stripe allows access to your residence hall,
your meal plan and your Crusader Express account.
The toll-free number connects you with AT&T,
and allows students to make calls just like
other calling cards plus your discounted OneCard
phone charges will appear on your Holy Cross
resident's phone bill.
How
does the OneCard work?
Crusader Express
Where can I use my Crusader Express
account?
What if my OneCard is lost
or damaged?
What if the copy, laundry or
vending machines aren't working properly?
Does the money on my OneCard
expire?
How
does the OneCard work?
The
Crusader Express/Access Stripe: In addition
to serving as access to your residence hall,
the Crusader Express/Access Stripe works like
a debit card - you can deposit money in your
Crusader Express account and use it to buy books,
snacks or necessities. As you use your Crusader
Express account, the amount decreases automatically.
See the separate page for instructions on using
the Crusader Express account.
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Where
can I use my Crusader Express account?
You
can use your Crusader Express account to make
purchases in the Bookstore, the Lobby Shop,
Crossroads, Cool Beans, the Kimball Food Court
(2nd floor level), Kimball Main Dining Room,
Hogan Copy Center, Library copiers, 60 vending
machines, 140 laundry machines and for Domino's
Pizza delivery service.
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What
if my OneCard is lost or damaged?
If
you lose your OneCard, or if it is damaged and
does not work, go to the Public Safety Office
(O'Kane 5) to have it replaced. There is a fee
for a lost or damaged card. If your card malfunctions,
it will be replaced free of charge.
If
you lose your card, report it to Public Safety
right away to protect your Crusader Express
account and access privileges. Public Safety
can replace the card 24 hours a day, so that
no one can use your lost card.
You
can avoid damaging your card by taking a few
simple precautions: don't punch a hole in your
card or use it for a key chain. Don't bend,
fold, or wash your card. Don't leave your card
on the radiator or in direct sunlight and keep
it away from magnetic fields, (like ATM cards,
credit cards or magnetic science projects).
If
your Crusader Express stripe malfunctions (or
if you can't use your meal plan), go to the
Crusader Express Office in Kimball Hall, Room
129 or call 508.793.3301. If you can't get into
your residence hall with your OneCard, call
Public Safety right away 508.793.2224 or go
to O'Kane 5.
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What
if the copy, laundry or vending machines aren't
working properly?
All
of the machines that accept your Crusader OneCard
are new. In the rare circumstance that one of
them malfunctions, please report the problem
right away. If you have a problem in the library
with a photocopier, inform the library staff.
If you encounter a problem with the vending
machine, washing machine, or dryer please contact
someone in the Hogan Campus Center Office in
Room 503 or phone 508.793.2564.
As
a last resort, the vending machines, photocopiers,
washers and dryers also take cash.
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Does
the money on my OneCard expire?
Your
Crusader Express account stays active until
you graduate. Upon your graduation, any Crusader
Express balance can be refunded minus a $5 processing
fee. No refund check will be written for less
than $10.
