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Professional Staff

Edwin Coolbaugh

Assistant Dean of Students/Director of Residence Life and Housing 
Office: Hogan 122

After receiving his B.S. in sports medicine and M.S. in human services from Keene State College, Dean Coolbaugh entered the residence life field full time. He has served as a Resident Assistant, Assistant Resident Director, Family Manager, Hall Director, Area Coordinator, and recently completed four years as an Assistant Dean of Students at the College of Saint Elizabeth, before coming to Holy Cross.

Dean Coolbaugh is an avid chef, a fervent marine reef aquarium enthusiast, a student of architecture, and loves sailing.

Ryan Grant

Associate Director of Housing and Residence Life 
Office: Hogan 122

Ryan joined Holy Cross during July of 2015 and has worked in Residence Life since becoming an RA as an undergraduate at the University of Massachusetts Lowell, where he earned a Bachelor of Arts in English: Creative Writing and a minor in Psychology. While at Northeastern University, Ryan earned a Master of Science in College Student Development and Counseling. Ryan's career in Student Affairs has taken him across the country and to a variety of institutions including Simmons College, University of California Riverside, University of Rhode Island, and Walnut Hill School of the Arts. A proud Massachusetts native, Ryan is a huge fan of the B's, C's, Pats, and Sox. Ryan has dedicated time to fantasy sports, rugby, kayaking, and sailing. 

Rame Hanna

Associate Director Residence Life & Housing
Office: Hogan 122

Rame Hanna is the Associate Director of Residence Life and Housing at Holy Cross. Rame comes from Dartmouth College in which he served as the Community Director of the Global Village program. While originally from Hollywood, CA, Rame received his undergrad in Law and Society at the University of California, Santa Barbara (UCSB) and his Masters of Science in Student Affairs in Higher Education (SAHE) at Colorado State University (CSU). Outside of his academic scholar Rame is an electronic and progressive house DJ and has been performing live as his alias DJ Archer West for over 4 years. He is also a hip-hop choreographer and has advised over a dozen dance groups since his involvement at his undergrad. He recently adopted a beautiful auburn golden doodle name Korra. If you happen to see them on campus be sure to say hi!


Susan Finne

Residence Life and Housing Administrative Assistant
Office: Hogan 122

Sue has been a member of the Residence Life and Housing team since 2007 when she came on board as the Administrative Assistant for the department. Sue comes from Millbury, MA, and is the proud mother of three grown sons as well as cat named Crissy. Sue stays fit with time at the gym, yoga, ice skating, basketball, softball, and walking, and enjoys all sports, especially Holy Cross Basketball and the New England Patriots. Sue has a special talent for delicious homemade foods and grows beautiful flowers. She is an avid reader, attends many concerts, plays, and shows, does the crossword every morning, and plays Jeopardy every night – and wins.


Community Development Coordinators (CDC)


Jordan Colon
Residence Hall: Hanselman

Jordan is the CDC of Hanselman Hall. He joined the Holy Cross Residence Life and Housing Staff  in 2013 as the Graduate Assistant. While being the Graduate Assistant, Jordan attended Springfield College to receive his Master of Education in Psychology and Counseling with a Concentration in Student Personnel Administration. Jordan hails from Western Massachusetts, where he has lived most of his life. He fell in love with the city of Boston though, where he studied at Emmanuel College to receive his Bachelor of Arts in History and Political Science.
Throughout his exploration of Worcester, Jordan has quickly become obsessed with In House Coffee and the Buffalo Chicken Wontons at the Flying Rhino. Jordan enjoys watching Friends, playing tennis and reading in his free time.

Marisa Iovino
Brooks-Mulledy Hall

Marisa is the CDC of Brooks-Mulledy Hall. Marisa joined the Office of Residence Life and Housing in 2014. She is no stranger to Holy Cross though. Marisa originally joined the Holy Cross Community in 2012, as the Student Conduct Coordinator Graduate Assistant within the Office of Student Affairs.  While being the Graduate Assistant, Marisa attended Springfield College where she received her M.Ed in Psychology and Counseling with a Concentration in Student Personnel Administration. Prior to that, she earned her B.S. from the University of Rhode Island in Human Development and Family Studies.  In addition to her experiences at Holy Cross in Student Conduct and Residence Life and Housing, Marisa also has had some experiences in other areas of student affairs,  including Career Services and Orientation.  
Marisa is originally from New Jersey, but loves living in New England.  In her spare time she enjoys running, yoga, cooking and baking, and binge watching television shows on Netflix. 


Sean Fortney
Residence Hall: Loyola Hall 

Sean oversees Loyola, Figge, and Williams Halls.  Before joining the Holy Cross and the Office of Residential Life and Housing staff in 2015, Sean worked in the President’s office at a non-profit in Boston, helping low-income students get into college through financial advice.  While he hopes to bring his work in systems creation, assessment, and innovation to Holy Cross, Sean is no stranger to Residence Life. In addition to his humble RA beginnings at Bucknell University and Graduate Hall Director position at Michigan State University, Sean spent 5 years working with Duke’s Talent Identification Summer Studies Program - helping academically gifted high school students to smile, learn, and develop while enrolled in college coursework. Sean’s professional experiences are wide ranging including leadership development, student activities, non-profit work, residence life, marketing, and graphic design. Outside of Higher Education, Sean has worked at a Hair Salon, with a recording studio, as a DJ, and even as the Chick-fil-a mascot. In his free time, he performs with semi-professional a cappella group Fermata Town, plays multiple instruments, and enjoys dancing, movies, traveling, and various outdoor adventures. 

Sean earned his A.A. in Business Administration and his A.A. in General Studies from Harrisburg Area Community College, his B.A. in Education from Bucknell University, and his M.A. in Student Affairs Administration from Michigan State University

Alyse Hudock
Residence Hall: Lehy Hall

Alyse Hudock is the CDC in Lehy Hall. Alyse received her Bachelor of Arts in Psychology and Theology from Boston College in May 2015. She is currently pursuing a Masters in Higher Education with a concentration in Spirituality, Faith, and Formation at BC and will graduate in May 2017. Alyse is originally from Bethlehem, PA. She enjoys drinking coffee, running, and Netflix.

Meaghan MacDonald
Residence Halls: Clark and Alumni Halls

Meaghan MacDonald is the CDC for Clark and Alumni. Before joining Holy Cross in the fall of 2016, Meaghan worked as a resident director at Seattle University. She earned her B.A. in Psychology from Westfield State University and her M.S. in Executive Leadership from Champlain College. In her free time,  Meaghan enjoys a passion for traveling, knowledge, and good conversation. You can find her on campus with her dog Griffyn.

Jenna Thrash
Residence Halls: Healy and Carlin Halls

Jenna is the CDC of Healy and Carlin Halls. She is in her second year with the Holy Cross Residence Life & Housing team this summer and is excited for another year at Holy Cross and in New England! Jenna moved to Worcester from Ohio, where she attended Ohio State University's higher education and student affairs graduate program, and is originally from Knoxville, Tennessee. In her free time, Jenna enjoys watching football (go Vols), playing tennis, reading, hiking, and cycling.

Liliana “Lily” Castro
Wheeler Hall
Liliana “Lily” Castro is the CDC of Wheeler Hall. She joined the Holy Cross Residence Life & Housing staff in the Fall of 2013 and has lived in both Healy and Brooks-Mulledy Halls. Lily is a native New Jerseyan, however she has spent a great deal of time in Pennsylvania graduating from the University of Scranton in 2012 with a B.S. in Counseling & Human Services and the University of Pennsylvania in 2013 with an M.S.Ed. in Higher Education. While at Penn, Lily worked at the School of Nursing advising student organizations. Lily will be entering her fourth academic year at the college and is proud to be calling Wheeler Hall her home this year. In her down time Lily enjoys watching reality TV, kayaking, shopping, and seeing friends. You can often find her chatting with RAs and students near Coolbeans with an iced coffee in hand.