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Professional Staff

Edwin Coolbaugh

Assistant Dean of Students/Director of Residence Life and Housing 
Office: Hogan 122

After receiving his B.S. in sports medicine and M.S. in human services from Keene State College, Dean Coolbaugh entered the residence life field full time. He has served as a Resident Assistant, Assistant Resident Director, Family Manager, Hall Director, Area Coordinator, and recently completed four years as an Assistant Dean of Students at the College of Saint Elizabeth, before coming to Holy Cross.

Dean Coolbaugh is an avid chef, a fervent marine reef aquarium enthusiast, a student of architecture, and loves sailing.

Ryan Grant

Senior Associate Director of Residence Life and Housing
Office: Hogan 122

Ryan joined Holy Cross during July of 2015 and has worked in Residence Life since becoming an RA as an undergraduate at the University of Massachusetts Lowell, where he earned a Bachelor of Arts in English: Creative Writing and a minor in Psychology. While at Northeastern University, Ryan earned a Master of Science in College Student Development and Counseling. Ryan's career in Student Affairs has taken him across the country and to a variety of institutions including Simmons College, University of California Riverside, University of Rhode Island, and Walnut Hill School of the Arts. A proud Massachusetts native, Ryan is a huge fan of the B's, C's, Pats, and Sox. Ryan has dedicated time to fantasy sports, kayaking, sailing, and coaching the Holy Cross Men's Rugby Club. 

Love Wallace

Associate Director of Residence Life and Housing
Office: Hogan 122

Love joined Holy Cross in the summer of 2017. Love attended Villanova University for both her undergraduate and graduate degrees. She has spent most of her career in residence life, working as a Resident Assistant, Head Resident Assistant, Graduate Hall Director, Hall Director, and Assistant Director of Residence Life. These adventures have taken her across the country and back. She is passionate about student development, and hopes to bring that excitement to all of her conversations with students. 

Outside of Higher Education, Love has worked in a casino as a table games dealer and a pit supervisor. However, Love's claim to fame is reading over 150 books a year. Additionally, she also enjoys watching sports, seeing live music, and travelling.

Susan Finne

Residence Life and Housing Administrative Assistant
Office: Hogan 122

Sue has been a member of the Residence Life and Housing team since 2007 when she came on board as the Administrative Assistant for the department. Sue comes from Millbury, MA, and is the proud mother of three grown sons as well as cat named Crissy. Sue stays fit with time at the gym, yoga, ice skating, basketball, softball, and walking, and enjoys all sports, especially Holy Cross Basketball and the New England Patriots. Sue has a special talent for delicious homemade foods and grows beautiful flowers. She is an avid reader, attends many concerts, plays, and shows, does the crossword every morning, and plays Jeopardy every night – and wins.


Community Development Coordinators (CDC)


Katie Elmer
Hanselman Hall

Katie Elmer is the CDC of Hanselman Hall. Katie has a BA in Spanish from the University of Connecticut and an MA in College Student Personnel from Bowling Green State University.  As a graduate assistant, Katie worked in career services and student conduct.  Katie is originally from Milford, CT and loves going to the beach. In her free time, Katie likes reading, drinking iced tea, traveling, and looking at pictures of dogs.

Tim Ryan
Brooks-Mulledy Hall

Tim is the CDC of Brooks-Mulledy Hall. Tim joined the Office of Residence Life and Housing in 2017. Tim came from Maine, where he was previously working as a Resident Director at the University of Southern Maine. Before that, Tim lived in Washington D.C where he earned an M.Ed. from the George Washington University in Higher Education Administration. He also has experience in the hospitatlity industry, with a B.S. in Hotel Administration from Cornell University. Tim is originally from Chelmsford, so he's glad to be back from Massachusetts. He's also a baseball fanatic, he listens to podcasts at 1.5x speed, he loves a good road trip (and a good playlist to go with it), and enjoys learning about US History. 

Area Coordinators (AC)


Meaghan MacDonald
Area Coordinator, Sophomore Area

Meaghan MacDonald oversees Healy, Clark, and Lehy Halls. Before joining Holy Cross in the fall of 2016, Meaghan worked as a resident director at Seattle University. She earned her B.A. in Psychology from Westfield State University and her M.S. in Executive Leadership from Champlain College. In her free time,  Meaghan enjoys a passion for traveling, knowledge, and good conversation. You can find her on campus with her dog Gryffin.

Sean Fortney
Area Cooridnator, Junior Area 

Sean oversees Loyola, Carlin, and Alumni Halls.  Before joining the Holy Cross and the Office of Residential Life and Housing staff in 2015, Sean worked in the President’s office at a non-profit in Boston, helping low-income students get into college through financial advice.  While he hopes to bring his work in systems creation, assessment, and innovation to Holy Cross, Sean is no stranger to Residence Life. In addition to his humble RA beginnings at Bucknell University and Graduate Hall Director position at Michigan State University, Sean spent 5 years working with Duke’s Talent Identification Summer Studies Program - helping academically gifted high school students to learn and develop while enrolled in college coursework. Sean’s professional experiences are wide ranging including leadership development, student activities, non-profit work, residence life, marketing, and graphic design. Outside of Higher Education, Sean has worked at a Hair Salon, with a recording studio, as a DJ, and even as the Chick-fil-a mascot. In his free time, he performs with semi-professional a cappella group Fermata Town, plays multiple instruments, and enjoys dancing, movies, traveling, and various outdoor adventures. 

Sean earned his A.A. in Business Administration and his A.A. in General Studies from Harrisburg Area Community College, his B.A. in Education from Bucknell University, and his M.A. in Student Affairs Administration from Michigan State University

Jenna Thrash
Area Coordinator, Senior Area

Jenna  oversees Williams and Figge Halls. Jenna Joined the Holy Cross Residence Life & Housing team in 2015 and is excited for another year at Holy Cross and in New England! Jenna moved to Worcester from Ohio, where she attended Ohio State University's higher education and student affairs graduate program, and is originally from Knoxville, Tennessee. In her free time, Jenna enjoys watching football (go Vols), playing tennis, reading, hiking, and cycling.